Aquarium Rules

GENERAL RULES

Welcome to Clearwater Marine Aquarium (CMA). To ensure a safe and enjoyable experience for all our Guests, please respect the following rules:

a.      All persons, bags, parcels and other items may be subject to screening/security checks.

b.     We reserve the right not to allow any bag, parcel or other item to be brought in, and to deal with any unattended object in such way as we consider appropriate.

c.      Please show common courtesy to fellow CMA Guests and our Staff Members by not using profanity or engaging in unsafe, illegal, disruptive or offensive behavior. For your safety and the safety of others, please refrain from running.

d.     Proper attire, including shoes and shirts, must be worn at all times. Bathing suits must be covered. We reserve the right to deny admission to or remove any person wearing attire that we consider inappropriate or attire that could detract from the experience of other Guests.

e.      For the comfort of all Guests, smoking of tobacco, e-cigarettes or other products that produce a vapor or smoke are allowed only in designated smoking areas.

f.       Please supervise your children at all times. Guests under age 13 must be accompanied by a Guest age 13 or older to enter. To board a boat, children under age 16 must be accompanied by a person age 16 years or older.

g.     Tickets and other entitlements are non-transferable, non-exchangeable, non-refundable, revocable and void if altered. The ticket must be used by the same person during its period of validity. Please present your wristband for re-entry into CMA facilities including Winter’s Dolphin Tale Adventure, Trolleys an Boats on the same day.

PROHIBITED ITEMS

The following items may not be brought into either attraction:

a.      Recreational devices with wheels, such as skateboards, scooters, inline skates or shoes with built-in wheels.

b.     Alcoholic beverages or any illegal substance.

c.      Strollers larger than 36″ x 52″ (92 cm x 132 cm).

d.     Suitcases, coolers or backpacks, with or without wheels, larger than 24″ long x 15″ wide x 18″ high (61 cm x 38 cm x 46 cm).

e.      Any trailer-like object that is pushed or towed by an Electronic Conveyance Vehicle, wheelchair or stroller, or pulled by a person, including wagons.

f.       Wheeled mobility devices with less than 3 wheels or devices that cannot maintain stability and balance when stopped, unpowered or unoccupied. Training wheels or similar modifications are not permitted. Devices must be manually or electrically powered and operated at a walking pace.  Devices should be single rider and not exceed 36″ (92 cm) in width and 52″ (132 cm) in length.

g.     Weapons of any kind, or objects that appear to be weapons.

h.     Masks (unless they are for medical purposes).

i.      Folding chairs.

j.      Selfie sticks (hand-held extension poles for cameras and mobile devices).

k.     Large tripods.

l.      Glass containers (excluding small containers such as baby food jars).

m.    Pets or other animals, except approved service animals (e.g., dogs). Service animals must be under the control of the owner at all times and should remain on a leash or in a harness.

n.     Balloons are not permitted in Clearwater Marine Aquarium for the safety of our animals.

o.     Other items that we determine may be harmful or disruptive.

PROHIBITED ACTIVITIES

The following activities are not allowed:

a.      The sale of goods or services or the display of goods or services for sale.

b.     The distribution of printed or recorded materials of any kind.

c.      Unauthorized events, demonstrations or speeches, or the usage of any flag, banner or sign for commercial purposes, or to incite a crowd.

d.     Feeding any animals (unless doing so in an approved CMA program under the direct guidance of a staff member).

e.      Videotaping or recording devices placed in exhibits.

f.       Photography, videotaping, or recording of any kind for commercial purposes.

g.     Engaging in any unsafe act or other act that may impede the operation of the Aquarium or any associated facility.

h.     Food or drinks are not permitted on the 2nd floor of the Clearwater Marine Aquarium.

COMPANY RIGHTS

a.      We may photograph, film, videotape, record or otherwise reproduce the image and/or voice of any person who enters a CMA facility including Winter’s Dolphin Tail Adventure, Trolleys and Boats and use the same for any purpose without payment to any person.

b.     We reserve the right to deny admission, or to require a person already admitted to leave the CMA facility including Winter’s Dolphin Tail Adventure, Trolleys and Boats, without refund, liability or compensation if we consider that the circumstances so require.

c.      We may from time to time, without prior notice and without refund, liability or compensation, change the operating hours, close any exhibit or any part of it temporarily, restrict the number of persons having access to the aquarium, and/or suspend or cancel any  animal program if we consider that the circumstances so require.

d.     Clearwater Marine Aquarium Rules and Regulations are subject to change without notice.

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